Custom Service

Custom Service

We know that there is no universal quality standard applicable to all Diamond Tools in aspects of cutting, grinding and drilling, etc. Therefore, the quality is specifically tailored to the application. In order to be capable to cater to discerning requirements from our customers, what we need is not only our strong technology background and sophisticated machines, but also the necessary information from customers.
1. Market orientation

We need to know what kind of market our product will be used to. We divide market into the type needing professional tools and the type needing general purpose tools. The first market type includes engineering contract, municipal maintenance of roads, constructional equipment rental companies, professional stone factories and stone processing factories, etc. The second type consists of hardware shops, hardware wholesalers as well as hardware and constructional material markets.

2. Performance specification

In addition to market orientation, customers also need to inform us requirements on sharpness, service life, price, as well as wet or dry use. This is the essence for us to offer accurate sample and quotation.

It would be much easier if customers can provide samples. Our team of technologists is able to make sure price viability after analysis and testing.

3. Package, color and logo

We have rich resources for package selection. Extremely diverse of color choices are also offered for customers to choose from. Besides, we provide all kinds of labels, printings and laser engravings in accordance with your specific need.

4. Non-standard product

As for non-standard product, we can assist our customers to design and produce samples on the basis of their needs.